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THE MARKETO TEAM

The brightest minds and most experienced
leaders in digital marketing

Executives
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Steve Lucas
Chief Executive Officer

Steve joined Marketo from SAP, where he was most recently the president of SAP's Platform Solutions, leading the organization's multibillion-dollar growth and expansion into a range of technology markets. Over his seven years with SAP, he also served as global executive vice president and GM for its Database & Middleware Business, as well as global GM for its Business Analytics organization. Prior to SAP, Steve was the senior vice president of Platform Marketing at Salesforce.com, where he led the expansion of the company into cloud-based enterprise application development. He has also held senior leadership positions at BusinessObjects and co-chaired various government technology leadership initiatives including the TechAmerica BigData committee. Steve is currently a member of the board of directors of TiVo and SendGrid. Steve holds a bachelor's degree in business from the University of Colorado and is a published co-author of several books on business intelligence software.

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Jason Holmes
EVP, Chief Operating Officer

Jason is a proven technology executive with over 15 years in leadership roles within traditional and SaaS companies. As COO, he’s charged with driving Marketo’s broad growth initiatives, unifying management of strategy, execution, and accountability of the entire organization as Marketo continues to grow. Jason previously held the position of chief customer officer, where he capitalized on his deep digital marketing domain expertise, customer knowledge, and customer passion to lead Marketo’s programs required to scale a world-class organization to meet the demands of a rapidly-growing customer base. Before joining Marketo, Jason held senior positions at Adobe Systems, Omniture (acquired by Adobe Systems), and Oracle. Jason holds a bachelor’s degree in finance from Arizona State University and an MBA in marketing from Northern Illinois University.

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Brian Kinion
Chief Financial Officer

Brian has 25-plus years of experience leading finance and accounting organizations through high growth, including 3 IPOs. As CFO, he is responsible for global financial reporting and compliance, financial planning and analysis, investor relations, and driving continuous process and system improvements to support the company’s growing operations. Brian was previously group vice president of finance. Prior to joining Marketo, Brian held a variety of finance leadership roles at SuccessFactors (acquired by SAP), CoTherix, Inc. (acquired by Actelion Pharmaceuticals), ClearSwift, and DigitalThink, among others. He began his career as an auditor at KPMG, earned a B.S. in accounting and MBA (finance concentration) from St. Mary’s College of California.

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Chandar Pattabhiram
Chief Marketing Officer

Chandar is in charge of positioning Marketo as the marketing industry’s innovation leader and best solution for high-growth and enterprise businesses. He was promoted to CMO from his role as group vice president of marketing in August 2016. Since joining Marketo two years earlier, Chandar built Marketo’s product, solution, and corporate marketing teams. A seasoned enterprise executive, he was previously with Badgeville where he oversaw the company’s worldwide marketing efforts including product and corporate marketing and demand generation. Prior to that he served as vice president of product and channel marketing for IBM Cast Iron. Chandar also spent time at Andersen Consulting as an advisor to Fortune 500 companies in the high-tech, retail, and oil and gas industries. He holds a bachelor’s degree in mechanical engineering from PSG College of Technology in India and a master of science in management from the University of Texas.

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Robin Ritenour
SVP, Business Development

Robin has more than 20 years of partner strategy and marketing experience across both SAAS and traditional industries. As senior vice president of business development, Robin leads Marketo’s Business Development, Strategic Alliances and Partner teams. Prior to Marketo, Robin held several leadership positions, notably VP of Partner Strategy and Alliances at Adobe, and VP Strategic Alliances and GTM at Salesforce. In those roles, she helped to build and define partner value and the model for hyper growth and innovation with and through partners. At SAP Robin joined Global Marketing and then moved to the partner organization to support scale programs through SMB and Channel Partners and Systems Integration Program Management. Robin started her career at Goldman Sachs and Lehman Brothers building equity and commodity derivative products and markets. Robin holds a B.S.E in Biomedical Engineering from Duke University.

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Shaun Klopfenstein
Chief Technology Officer

Shaun brings over 15 years of enterprise and software engineering expertise to Marketo. As CTO, Shaun focuses on developing Marketo’s powerful, enterprise-class technologies that set the industry standard. Shaun came to Marketo in 2012 through the acquisition of Crowd Factory, a leading social campaign management platform company, where he was CTO and co-founder. His earlier experience includes software engineering roles with Oracle, InterTrust, and Informix Software.

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Margo Smith
SVP, Legal Affairs & General Counsel

Margo is responsible for Marketo's worldwide legal affairs and compliance. She has extensive experience representing public and private technology companies in M & A, commercial, compliance, litigation, IP, policy, privacy and international law matters. Most recently, Margo served as Senior Vice President and Chief Legal Officer at QuinStreet (NASDAQ: QNST), a digital marketing and media company. Margo previously was Executive Vice President and General Counsel at Verigy (NASDAQ: VRGY), now a part of Advantest Corporation. Margo began her legal career at Wilson Sonsini Goodrich & Rosati, where she worked with public and private companies through all stages of their development. Margo earned her J.D. from Columbia University School of Law and a Bachelor of Arts degree from the University of Washington.

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Joan Burke
SVP, Human Resources

As Senior Vice President of Human Resources, Joan is responsible for leading Marketo’s Human Resources operations and practices. Joan has over 25 years of experience in senior HR positions in progressively managed companies, designing and implementing innovative, results-oriented human resources programs and best practices. She began her HR career at John Hancock where she took on a variety of roles in building the human capital of this leading financial services firm. She has held the top HR position at leading technology companies, including Responsys, ZANTAZ and ShoreTel. Joan has a Bachelor of Arts from Albertus Magnus College.

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