CXO: The New Leader Driving Innovation to Transform Healthcare for Patients, Families and Care Teams


The role of Chief Experience Officer is becoming more common in healthcare and other industries, and it’s a role that is driving innovations to improve communication, patient engagement, staff resiliency, and much more. As with so many emerging job titles, however, the CXO role is still being defined. Check out this on-demand webinar to see how Sue Murphy, Chief Experience and Innovation Officer from UChicago Medicine and Marie-Claire Charlton from TELUS Health is transforming care delivery and patient experience.

Watch to discover:  

  • How and why the CXO role has evolved in the current healthcare climate
  • How the University of Chicago Medicine is driving innovation in optimizing patient experience and engagement in healthcare
  • What lies in the future for patient experience and the impact of technology

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